Questions about charges on your accounts?

We're sorry for the confusion. You can check out a full breakdown of your charges following these steps:

  1. Go to your My Projects page
  2. Scroll to the bottom to view past bookings
  3. Click on the arrow under a booking to see payment details

Note: We charge your payment method a half hour after the first booking if a series is scheduled to end, (one-time bookings); subsequent bookings in your plan will be charged the day before they are scheduled to occur. The sales tax that is shown on the booking confirmation page is only an estimate and the actual sales tax charged may be at a different rate.

If there's a mistake, please contact us. You can reach us through the chat icon in the bottom right of this page.

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