You should never have to deal with uncertainty around your booking experience, and we apologize for the lapse in service.
Please reach out to us via the chat icon in the bottom right of this page.
Again, our apologies. We hope you'll give us a chance to make this right.
If you'd like a replacement booking, please include this request along with your availability.
If you'd like a replacement booking but aren't sure when you're available, just let us know!