We’re sorry about the confusion. Contact our customer experience team and they’ll get this problem sorted out ASAP. You can reach us through the chat icon in the bottom right of this page.
It’s also possible that you signed up for a recurring plan, which schedules bookings automatically. We created recurring plans to help save you money, keep a happy home, and provide convenient scheduling for both you and your professional. If you’re not interested in a recurring plan, you can always schedule a one-time booking.
To cancel your current recurring plan, visit your My Projects page. We hope to serve you again in the future!