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Angi’s Reschedule and Cancellation Policy for Service Bookings

We've built our platforms to be flexible, but we have policies in place designed to promote a reliable, consistent experience for customers and pros alike.

While we know schedules can change quickly, rescheduling or skipping a booking on short notice causes professionals to lose valuable work. Therefore, fees apply when bookings are canceled or rescheduled within 24 hours of your booking's start time.

Booking Reschedule / Cancellation Policy

Description Charge
Cancel or reschedule > 24 hrs before booking start time No fee
Cancel or reschedule 24 - 2 hrs before booking start time $25 fee
Cancel or reschedule less than 2 hrs before booking start time Full booking cost is charged
A pro arrives for a scheduled booking, but they're unable to gain entry or get started Full booking cost is charged

Please note: these cancellation policies do not apply to Angi bookings with partners.

Need to change your booking? See I need to reschedule or cancel my booking for more details.

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