Angi Credits & Discounts
General and saved cleaning credits are subject to a dormant account fee in certain states.
Credits, discounts and coupons cannot be applied to:
- Cancellation fees
- Rescheduling fees
- Tips to pros
Angi Key is a yearly membership that provides a discount on all eligible fixed price services booked and purchased through the Angi website or app.
When you enroll in Angi Key you'll automatically get 20% off any services you book through our systems, such as home cleaning, furniture assembly, TV mounting, general handyman, general plumbing, electrical work, and more!
You'll be given the opportunity to create an Angi Key account any time you create an eligible booking.
You can cancel your membership anytime from your Account page, and you'll keep your benefits through the end of your membership term!
You can access your Angi Account page here.
Earned when you cancel a booking that's already been billed. (Doesn't apply to Cleaning Plans that carry a minimum term).
General credits are automatically applied to payment each time you make a new booking or are billed for a plan booking. You can ask for a refund of these credits at any time.
Earned when you successfully refer a new customer to the platform. Issued 10 days after the referred customer completes their first booking. Referral discounts are only valid for 6 months after the date of issue and will automatically expire if not applied to a booking by that date.
Referral discounts may be used each time you're billed for a plan booking or make a one-time booking. Referral discounts may be transferred between authorized users on the Angi platform, if you would like to make such a transfer, please contact our Customer Experience team for assistance. These discounts cannot be converted into a refund.
Issued by Angi in those rare instances where you’ve had a less than satisfactory experience. Discount coupons are only valid for 6 months from the date of issuance and automatically expire if not applied to a booking by that date.
Discount Coupons may be applied each time you make a new booking or are billed for a plan booking. Discount coupons may be transferred between authorized users on the Angi platform, if you would like to make such a transfer, please contact our Customer Experience team for assistance. These discount coupons cannot be converted into a refund.
Note: The above only apply to future services that are booked and paid for on the Angi platform.
Request a refund of credits
We'll automatically credit your account if you cancel a booking that's already been billed. If you prefer a refund, let us know.
My credits disappeared!
If you had credits in your account, they were likely automatically applied to cover some or all of the cost of the next booking. If you didn’t make a booking or haven’t made a booking in over 6 months, in certain states the credits are subject to a dormant account service charge.
If none of these apply, something might have gone awry. Get in touch with our customer experience team through the chat icon in the bottom right of this page.
What is the Dormant Account Service Charge?
We charge customers with dormant accounts that have a positive credit balance a monthly processing fee of up to $10, until the account is reactivated, or the credit balance has reached zero. We consider an account dormant when the customer has not created or completed any booking in the previous 6 months. We only charge dormant account service charges when permitted under applicable law.
An account can be reactivated when you create or complete a new booking.