Bookings

Questions about bookings

• Do I need to be home during my booking?
• Information for Customers in California
• What does flexible start time mean?
• What should I do if I have a pet?
• Angi’s Reschedule and Cancellation Policy for Service Bookings

Create, change, confirm, or cancel a booking

• I need to reschedule or cancel my booking
• What if my pro and I want to change any job details?
• How do I make a new booking?
• Add or remove hours
• Emergency cancellation
• Add services to a cleaning booking
• See all 7 articles

Questions about my pro

• How can I contact my pro?
• Who is my Professional?
• How do I rate my pro? Can I change my rating?
• My pro left something behind
• There are more people than I scheduled

Issues with my booking

• Experiencing an issue during your booking?
• My pro arrived late or left early
• My pro never arrived
• Something is damaged or missing
• My pro didn't finish the job
• Poor quality of service delivered
• See all 9 articles

Pro wants to change booking or payment

• My pro wants to change the booking